Wellpoint Group Limited
Wellpoint Group was formed in 2002 and has extensive experience operating in independent
and multiple retail pharmacies; occupational health departments across a wide range
of business sectors; and importantly, within the UK National Health Service. The
Wellpoint kiosk is uniquely flexible in its capabilities producing a variety of
customised health and wellbeing solutions for large and small organisations alike.
The objective of Wellpoint is to deliver an extensive network of planned and opportunistic
health screening together with access to a wide network of health information solutions,
to significantly extend and advance the efficiency and effectiveness of existing
health surveillance and improve the overall health within a population.
These solutions focus at point of delivery whether it is in the community or workplace.
- Independent and Multiple Retail Pharmacy;
- Corporate Health and Employee Wellbeing;
- Active Leisure, Gym and Health Clubs; and
- NHS and DoH (national and at local levels).
The Wellpoint kiosk is a state-of-the-art touch-screen health kiosk, allowing individuals
to measure their weight, body mass index (BMI), body fat content, blood pressure
and heart rate. Users are able to complete questionnaires, incorporating their test
results, in order to assess their risk of a wide range of conditions. Test results
can be printed, or sent to the user's mobile phone via SMS, and users can register
to effectively track their progress over time.
- Blood Pressure;
- Heart Rate;
- Body Fat Composition;
- Body Mass Index ("BMI");
- and Hydration Quota (where appropriate).
In addition, a series of extended screening functionality is currently under development
including COPD (lung function), Blood Glucose, Auditory and Behavioural Change tests.
The Next-Generation Health Kiosk
Information, insight and interaction are the cornerstones of choice, patient power
and achievement in self-health improvements. The demand is for a move away from
formalised or mandated structures towards locally relevant and locally determined
networks connected by high quality information. Wellpoint health kiosks and accompanying
services can provide a key opportunity in maximising such networks.
One of the most
useful motivations Wellpoint can offer to users is the development of first-class
personalised information resources that can be used with confidence to determine
how and when they can access services, alongside quality information on health improvement
and self-care. Using Wellpoint empowers users to make informed choices about their
health and wellbeing, reflecting the reality of the 21st century patient, carer
or service user who wants to be seen as a ‘valued customer’ not a ‘grateful recipient’!
Creating a Digital Service through Wellpoint - digital technology, particularly
through kiosk technology, offers the means to maximise the reach of information,
insight and interaction in a continuous and cost-effective way, one that is consistent
with the way people live their lives today. Providers and commissioners will utilise
the potential of digital technology to personalise information and care, inspiring
and enabling people to exert their power to drive sustained improvement in services.
This vision does not require everyone to have access to a computer, nor to have
advanced technical skills!
Digitised information and digital infrastructures provide
the core foundation for Wellpoint to employ a range of channels for two-way communication
with local people, not only through web, phone and other digital channels but also
through key ‘intermediaries’ such as frontline health workers, pharmacies, libraries
and other community-based services. Wellpoint already spans many of these areas
– examples have been the deployment of Wellpoint kiosks in a Hull City Shopping
Centre and within the Civic and Community Centres throughout Sunderland City Council.
Deployment of Wellpoint kiosks is not just about ‘a physical kiosk’ but the capability
to understand how global health delivery is developing, having access at the highest
level to the relevant agencies and being able to deliver digital health programmes
that will meet both current and future needs for its customer base.